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Posts Tagged ‘service’

Competent service from Commissioner Johnson’s office

August 18, 2010 Comments off

I was busy searching for some information on a rezoning request that came before the commission recently when I noticed that several documents related to public meetings were missing from the county’s website. Well, being the pessimist that I am, I immediately thought our local government was trying to hide something. Well I was wrong. Turns out, the BOC and ZBOA minutes have to be approved before they can be made public. the missing documents had not been approved by the CEO or the board and until they are they are not released to the public. How did I find this out? It was a lady who worked in Commissioner Johnson’s office by the name of Ingrid Butler. I called Mr. Johnson’s office because the issue that I was interested in fell in his district, and he voted against the rezone so this was a natural place to start. Ms. Butler was a breath of fresh air. She was polite, knowledgeable and showed a genuine concern for issue. In fact she called me back twice. Once to tell me how to navigate the documents repository that holds the documents for the public to see, which I already knew, and the second call was to explain to me why the documents were not in the repository. I was thoroughly impressed, but was not surprised as she works in Commissioner Johnson’s office and he is one commissioner that actually votes for what is best for his constituents. It seems most of the time when you deal with government employees, local or otherwise, you walk away with a bad taste in your mouth. It is nice to deal with people who are competent, and are not just working a job to draw a paycheck. We need more of these types of people in DeKalb government.

MARTA becoming less SMARTA

June 30, 2010 Comments off
MARTA Train

MARTA is cutting rail and bus service, as well as rasing fares among other cost cutting measures

We knew it was coming. MARTA was going to reduce the number of bus routes, and cut its rail service. Here is a snippet from their web site:

MARTA’s FY 2011 budget includes a number of internal cost containment measures; a 10.2 percent reduction in bus service (131 routes to 91 routes), a 14.2 percent reduction in rail service, an increase in weekly, monthly and Mobility pass prices; closure of two Ride Stores; reduced customer service call center hours; a reduction in the number of Station Agents assigned throughout the system, and designation of public restrooms at nine major transfer points and end-of-line stations

Here is a list of changes that Affect South DeKalb riders

Eliminated:

7

22

28

96

216

Changed:

9 – Toney valley, starts at Kensington goes to Covington Hwy, Peachcrest, Columbia, Toney Valley, Tilson rd. Second Ave, and Gresham/Brennan Rd. where it ends.

15 – South DeKalb, no longer going to Health center. Must use 114.

24 – Belvedere no longer serving South DeKalb, will meander around East lake, Kirkwood areas. 123 now serving portions of Belvedere and Midway.

34 – Gresham Park, will continue to serve Gresham Park area, but will end at GPC Decatur.

74, Flat Shoals, will continue to serve Whites Mill Rd. and on to downtown via Flat Shoals, Glenwood and I-20, but not clear if it will continue to serve S DeKalb mall area.

86 – Lithonia, will take you from Lithonia to East Lake station via Snapfinger Woods Dr., Wesley Chapel, Columbia, McAfee and 2nd Avenue.

123 – Church St,  Decatur Station  Route 123 will assume the Swanton Way, Commerce Dr., W. Trinity Pl., S/N McDonough St., W. Hill St., Oakview Rd., Fifth Ave. to Hosea Williams Dr. segments currently served by Route 18. From Hosea Williams Rd. Route 123 will then assume the S. Candler St., Midway Rd., Carter Rd., Fairlee Dr., Line St., White Oak Dr., Capistrana Place, San Gabriel Ave., and Belvedere Lane segments currently served by Route 24.

186 – Wesley Chapel/Rainbow,  Will go from Wesley Chapel to Candler then on to downtown via I-20. No more service to Indian creek station.

107 – Glenwood, will go from Inman Park Station to Covington Hwy., and then continue on to Kensington Station.

111 – Stonecrest, Will go from Stonecrest Mall to Wesley Chapel via Snapfinger woods. Then down to Covington Hwy to South Indian Creek to Indian Creek Station.

114 – Columbia Woods, will go from Avondale Station to Clifton Springs terminating at the health center.

115 – Covington Hwy, will go from Evans Mill park and ride to Covington Hwy to South Hairston to Redan on to Indian Creek Station.

116 – Redan/Stonecrest will Terminate at Stonecrest Mall via Redan Road. It will no longer service Main St. in Downtown Lithonia.

117 – Rockbridge/Panola will go to the Panola GRTA lot at I-20 and Panola. It will service Fairington Pkwy as well as the Lou Walker Senior center.

In addition to route changes, MARTA also will increase fares on weekly, monthly, and mobility passes. Here is a PDF of the fare schedule for the next few years.

Trains will run fewer hours as well. Trains stop running at 1 am all days, and will start running at 6 am on weekends. Happy riding.